If you are a member of the press interested in learning more, or if your radio station would like to get involved, please contact email@example.com.
A media application form to attend the festival will be available soon.
KAABOO is an experience designed for adults. Guests, including children, may be subject to mature or adult-oriented content. Minors (under the age of 18) may only attend KAABOO with a parent or legal guardian. If a parent or legal guardian is attending KAABOO with a minor, KAABOO strongly encourages that parent or legal guardian to exercise discretion as to what performances the minor attends. The minor’s parent or legal guardian is solely responsible for the decision for their minor to attend KAABOO in whole, or in part.
We do offer a discounted THATCH Children’s Pass for kids ages 3-10. You must bring proof of age (such as a birth certificate or report card) to the event in order to use a children’s pass.
Children age 2 and under are free with a parent or guardian, but we do recommend noise-cancelling headphones for safety. We want them to be able to enjoy live music as grownups, too!
If you need special assistance at KAABOO Cayman, please call our customer service line on Cayman 345-233-0700 / US 855-798-5995 or email firstname.lastname@example.org
Information on Lost and Found will be found here closer to the event date.
Here are the items you are allowed to bring to KAABOO Cayman:
For the safety of our guests and employees, all persons and/or their belongings are subject to search. Additionally, the following items are prohibited and/or not tolerated at KAABOO Cayman:
KAABOO Cayman reserves the right to deem any other item inappropriate. No prohibited item will be accepted at the entry gates for safekeeping.
*Exceptions will be made for those with medical requirements and/or special needs. Individuals with these special needs should contact a security person at their entry gate for special attention.
At KAABOO we are completely in the business of having a good time, and we can’t do that without keeping you safe. We are dedicated to creating a safe environment for guests to enjoy all KAABOO has to offer in a responsible manner.
In doing that, we work in conjunction with local law enforcement and private security companies to deploy certain security measures to ensure the safety of all guests, employees, and artists attending KAABOO. There will be adequate security, medical, and law enforcement personnel on duty throughout KAABOO to service the safety needs of our guests. If you have a safety, medical or security question, please locate the nearest security professional in order to assist you with your question.
See something, Say something – If you see anything that doesn’t feel or seem right, text us with your concern and we’ll be sure to follow up immediately. We will be releasing a dedicated number for this service shortly before the event starts.
In the event of a serious emergency at KAABOO, all event staff, event security, police and emergency response agencies are ready and available to assist guests, including guests with disabilities. Pertinent information regarding the emergency situation and evacuation procedures will be provided over the audio systems at all stages as well as displayed on the video boards throughout KAABOO.
With very limited parking at KAABOO Cayman, parking is only available to AMPLIFY VIP (SILVER THATCH and ROYAL PALM) pass holders. Park and Ride and Shuttle services will be available for all. Stay tuned for all 2019 parking and transportation information.
There is a range of places to stay in Grand Cayman including hotels, resorts, condos, villas and AirBNB. Most accommodations are within a reasonable distance from the KAABOO event. Click here to find the accommodation best suited for you.
We would love to assist you in upgrading your KAABOO experience. Please reach out to us by phone: Cayman 345-233-0700 / US 855-798-5995 or email email@example.com to get the process started.
Currently the only way to reserve your spot at KAABOO is to purchase a 2-Day Pass. Single Day Passes may become available after the daily lineup has been released. Be the first to receive these updates by signing up for our newsletter HERE.
Wristbands will be available for pick up on island closer to the event. If you are unsure about the status of your order, feel free to give us a call: Cayman 345-233-0700 / US 855-798-5995 or shoot us an email firstname.lastname@example.org.
KAABOO is not responsible for any lost or stolen wristbands. A $20 replacement fee will apply for any wristbands that need to be reissued.
You can update your personal account information by giving KAABOO Ticketing a call at: Cayman 345-233-0700 / US 855-798-5995. Please make sure to have your order number handy.
KAABOO can not provide any authentication or customer service for any passes purchased from a third party (sadly, a few bad apples ruin the bunch). The only way KAABOO can provide verification for passes is if they are purchased from the KAABOO website. Please don’t buy passes from third parties, we hate not being able to help you. Plus, you don’t get all the awesome perks that come with being an official KAABOO guest!
You do not. The 2-Day pass receives one non-removable, non-transferrable wristband good for both days. If you need help or have questions, give us a shout. That’s what we are here for. You can contact us at email@example.com or call Cayman: 345-233-0700 / US 855-798-5995.
And by the way, you cannot loosen a wristband once it’s been tightened. So, let’s avoid trying them on or testing it out as a new collar for your puppy (yes, it happened!).
Currently we do not have passes for sale at the venue. If this changes we will notify our guests via email (sign up HERE) or just check back because we’ll change the answer here, too.
Our ticketing team is in the office 10am - 8pm EST Monday-Friday. You can reach us at firstname.lastname@example.org or call: Cayman 345-233-0700 / US 855-798-5995. Look at that, we gave you our number. Let’s take this relationship to the next level, give us a call.